Standing Room Only - 2nd Edition, cover

Joanne Bernstein author, consultant, speaker, educator, arts manager

Consulting »

Joanne is happy to work with you and your organization on projects of any size and scope, ranging from a quick review of strategies and tactics such as for ticket pricing and messaging to more complex issues, such as a strategic plan, board development, or market research. Joanne will work with you in person (when feasible), via email, Skype, or phone.

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Speaking and Seminars »

Invite Joanne to speak to your staff and/or board members, to managers and marketing directors in your area, to students of arts management, to the artistic directors/artists/performers who would benefit greatly from understanding management’s perspective, and to anyone who wants to learn more about the field.

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Joanne frequently speaks on topics such as Consumer Behavior: understanding current and potential arts audiences), Building Audience Commitment and Loyalty, the Strategic Planning Process, Great Customer Service, and more.

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Standing Room Only

If you are a performing arts manager, marketer, educator, student, board member, or consultant, you will find this book indispensable. Standing Room Only is a comprehensive, newly revised, and up-to-date sourcebook of marketing strategies and techniques for theater, music, dance, and opera organizations. It presents the ideas and information you need to attract and engage current and potential customers effectively and efficiently today and into the future. This book combines proven marketing wisdom with viable new ideas and approaches that will help arts organizations improve their practices and impact and realize their artistic missions.

Standing Room Only

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Reviews of Standing Room Only »

“The best ‘crash course’ in audience development in the arts there is. If you're a busy executive, you owe it to yourself to read it. You'll find compelling strategies and tried-and-true techniques, and you'll quickly see why this should be required reading for all new hires, as well as your Board. Don't reinvent the wheel—find out what really works!”
—Eugene Carr, Founder & CEO, Patron Technology

“Having already devoured the first edition of Standing Room Only, there is a wealth of updated and new information in the second edition. A great guide to all aspects of marketing. It’s like having your own consultant sitting on your bookshelf.”
—Andreas Mitisek, Artistic & General Director, Long Beach Opera / Chicago Opera Theater

"An extraordinary guide for every marketing manager who wants to develop arts audiences. Anyone interested in the value of marketing in the arts should not miss this book."
—Lanfranco Li Cauli, Director of Marketing and Fundraising, Teatro alla Scala, Milan, Italy

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